Terms of service

Terms of Service – All of Me

1. General

All of Me is a small, handmade skincare brand based in Bogie, QLD, Australia. By placing an order through our website, you agree to the following terms and conditions.

2. Products

All of our products are handmade in small batches. This means natural variations in colour, texture, and scent may occur — these differences are part of the authenticity of handmade skincare.

We do not make medical claims. Our products are designed to support skin health and comfort, but they are not intended to diagnose, treat, cure, or prevent any medical condition. If you have concerns about your skin or allergies, please consult your doctor before use.

3. Orders & Payment

All prices are listed in Australian dollars (AUD). Payment must be received in full before orders are shipped. We reserve the right to cancel or refuse any order if necessary.

4. Shipping

Orders are processed within 2–3 business days. Delivery times depend on your location. We currently ship Australia-wide only. Free shipping is available for orders over $99. Full details can be found in our [Shipping Policy].

5. Refunds & Returns

Due to the personal nature of skincare products, we cannot accept returns of opened or used items. Refunds or replacements are only provided for items that are faulty, damaged in transit, or incorrect. See our [Refund Policy] for details.

6. Liability

All of Me will not be held liable for any allergic reactions or adverse effects. Please read the ingredient list carefully before use. It is your responsibility to test products on a small patch of skin before applying more widely.

7. Privacy

Your personal information is used only to process orders and provide customer service. For more details, please see our [Privacy Policy].

8. Contact

At this stage, the best way to contact us is via our Facebook page: All of Me.